Download the current order form

2.  After you click on the link, you should receive an option to Open or Save the file.  You must select Save.  If you receive an error message that you don't have permission or that you can't find the system.mdw, you selected Open instead of Save. 

If you don't receive an option that will let you save, try right-clicking on the link and then selecting Save Target As from the right-click menu.

3.  Save the file (product.mdb) to your My Documents folder.  To do this, select your My Documents folder from the Save In drop down list.  The File name should be product or product.mdb.  Click Save to download the file.

4.  Depending on the speed of your connection, the download process may take a few minutes.  After it is completed, proceed with importing the new order form.

Importing the Order Form

1.  Open Direct Track.

2.  Select Import from the File menu.

3.  Select Order Form under Import

4.  Select the Other Location option as shown.  If you do not see the Other Location option on your screen, you do not have the latest version of Direct Track installed.  For instructions on how to get the latest version of Direct Track, send an email to us using our contact page.

5.  Click on the File Dialog button (with the 3 dots) to locate the download file.

6.  Select your My Documents folder from the Look in drop down list.

7.  Double-click on the Product file in the box below My Documents.

8.  You should now be back on the Import screen.  Click on the Import button.

9.  When the import is complete, you will receive a message "Import Completed Successfully" and the dates of the imported order form will be shown..

10.  To use the new order form, go to your Order tab and add a new order and select the new order form from the Catalog drop down list.